Jacqueline Chen specializes in New Product Development (NPD) and Innovations, Social Product Management, and business systems analysis. Having 11+ years of information technology experience, Jacqueline has provided independent consultancy to top companies. Some of her clients include Cisco Systems and her current client Genentech. Jacqueline Chen's business interests are Collective Intelligence, Open Innovation, and Collaborative Innovation: Commons-Based Peer Production and Market-Based Production. Jacqueline's technology focus is in the Emerging Technologies: Crowdsourcing, Real-Time Communications and Social Collaborations, and Social Networking. Her interests also include Real-Time Stream Search Engines, Semantic Web, Spatial Information, Augmented Reality, and Kinesthetic Holography.