Webinar: Successful Customer Communities - From Engagement to Measurement (10/29/2008)

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Lithium Technologies Ei-lunT
Lithium Technologies
Ei-lunT

Is it easy to integrate social media into existing CRM systems? Are there API's available?

11-05-2008 11:56 AM
 
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Webcast Series Speaker
Webcast Series Speaker
evansdave

Re: Is it easy to integrate social media into existing CRM systems? Are there API's available?

11-07-2008 07:27 AM

Forrester Analyst Jeremiah Owyang provides a great answer to this post in his blog:

 

http://www.web-strategist.com/blog/2008/06/03/when-social-media-marries-crm-systems/

 

I highly recommend following Jeremiah on Twitter as well: http://twitter.com/jowyang

 

 

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