Webinar: Jet Fuel for Your Community: Finding, Thanking, and Engaging Influencers (12/10/2008)

[#1]

Live Webcast Question:

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 Did you ever have to “unaward” someone or reduce your award program. How did you approach that?

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[#2]

oh yes.  Unawarding is never a good day.  Part of why we made the award annual with a re-award each year is that gave us a chance every 12 months to fix any mistakes we might have made.  Other situations would involve a violation of terms of use - like Non disclosure - in the cases, we just did it.   We would remove the person and their priviledges. We would contact them (generally phone) to do this as we didn't want our email to be their next blog post   But none the less, while we didn't like removing anyone, we were proud to do it - it was the right think to respect the integrity of the program for all members.

sean