Webcast: Social CRM: Harnessing the Power of Social Media and CRM Systems (10/1/09)

[#1]

During the webcast, an audience member asked:

"Are there options for community members to opt-out (or opt-in) of being tracked for lead scoring?"

[#2]

I think this was directed primarily at another vendor on the call, but I'll take it up anyway.

Lithium integrates with our customers' registration systems through a single sign-on system.

As a result, we can inherit or take advantage of any privacy settings and options that customers have set up.