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Many of our ideas have pages of comments on them. The sort of "board-view" of the idea exchange tells me how many comments I haven't read. I want to jump right to the unread comments like I can in the forums. Today, I need to click on the comments link and then slowly click "Next" until I get to the page that has the unread comments. I can't even tell what page I need to stop on to see the unread comments.
This should work more like a forum board where I can click on something that takes me to unread comments.
Allow Admins to Private Message Multiple Community Members Simultaneo usly
Status:
Comments Requested
I'd like to have the ability as an admin to send out announcements via the private message tool to the entire community population or groups of members. I realize I can make use of the announcements module, but it'd be much more effective to message the entire community from time to time.
I'm sure some within the Lithosphere will be view this as spamming members. But I'm just referring to sending instructional messages to take advantage of certain features or to select an avatar or to participate in a brand new forum.
It seems like this is a rather common feature in other communities and would be a great tool to help engage the member base.
We have identified that allowing users to actively share their own content or that of other members could help grow the community and add value for our members. Having seen the social bookmarking icons in the Ideas tool, how can we utilize this within all threads, or better yet, all posts?
I envision this as either part of the signature, i.e., check box "Add Social Bookmarking Bar to my Signature," or embedded in the User sidebar of each post (again, maybe an opt-in feature). Alternately, if not available on a post level, add the bar automatically to the title-bar area (on right?) of the first post in a thread. This perhaps would be a community-level auto-opt-in setting with an opt-out checkbox for the message composer.
This is about choices on how to share content - both at the community level and the thread/post level.
My users would like to see a better way to see new idea comments. On the category page, you see how many ideas there are and how many things are new. If you read all of the new ideas then you are left with the comments in the new column. You then go to the Idea exchange itself and the number of new comments per idea are hard to see because they are just a small link below the idea itself.
I have a number of users that basically read every message. On a forum board, they come back each day and the messages they have not read are at the top of the board and are indicated by a bold thread title. On the idea exchange there is no equivalent. One suggestion they had for this problem is a single RSS feed that includes comments to all Ideas but there is probably a better way to do this from the UI. Perhaps the subject-only view of ideas makes the number of new comments apparent in the UI but I have not seen it yet.
Perhaps there is a good way to do this already and I have not seen it.
I was surprised at how much of the users' profile was hidden and separated from their ideas and idea comments. Bascially, there's the user's forum screen name and any color, bolding, and little tag that is associated with their forum rank, but their actual rank, # of posts, and their icon/avatar aren't displayed.
I would like to see more of a users' profile (similar to what's displayed next to a user's forum posts) displayed alongside of their ideas and idea comments.
Benefits include:
- Display Community ranks that are specifically related to a member's # of ideas posted & idea comments on the Idea threads (seems a bit odd that forum ranks that are earned through contributions on Ideas are only displayed in the forum)
- Help Product Management recognize which ideas are coming from Community super users, newbies, etc. and take that into account in their responses (e.g. maybe newbie members need a bit more coaching)
- Give more nuanced recognition to active contributors (because only the top customers get their forum screen names bolded and get the little gold star--or its equivalent--next to their name)
It seems like this would dovetail in with Lithium's best practices for driving participation via recognition and superuser engagement.
Add navigation elements for next and previous pages to the top of the page. Add the ability to "Jump to page" at the bottom of the page as in the forums.
This need comes from users who are trying to find the ideas they have not read yet.
We need a feature that allows us to report on the Ideas that have been posted and their number of Kudos. It should also include the label and status of each idea.
This will help us make sure that each idea is being followed-up by the appropriate group in our company. Right now, there is no way to see a list of all of the ideas and export that list for tracking purposes. We're worried that things will fall through the cracks as we already have 141 ideas posted in just one week. I have been able to use the advanced message search in conjunction with the "import from web" feature in Excel but the table it exports is very ugly and not that useful and is missing idea status and labels.
I apologize if I submitted something like this before - I tried searching to see if I did but I can't find it.
Now that our Idea Exchange is full of ideas and comments my users have been extremely vocal about many of the problems that surround the comments section. This idea is about how hard it is to get to the next page of comments when you are viewing an idea.
Once you are done reading all of the comments, you have to scroll back UP the page to hit the next page link. It should definitely be at the bottom of the page as well.
I just wrote this and it lost it...server timeout, so this is the abbreviated version.
Current Functionality
If an idea has the incorrect label or is missing a label, you can only change it by going "Edit Idea" > Edit/Add Label > Post idea. This isn't as intuitive or obvious to Ideas facilitators/product management, because they're more focused on commenting on ideas and updating idea statuses. Plus, if an idea doesn't have the right label on it, then the business owner might not see it, so it's not helping ensure that ideas are getting funneled to the right people in the organization (e.g. think X idea needs X label to be seen by X biz owner).
Requested Functionality
Expand the idea comment/status change functionality to let facilitators/moderators/admins (basically, anyone with that permission) edit or add labels to an idea. And not have to go into Edit mode.
Business Impact
- Expand Ideas facilitators' role in the discussion.
- Make it easy to get ideas to the right place in the company & in the Ideas app
- Save time
- Reduce click-intensiveness point of moderation
Would it be possible to change the response/comment form on Ideas to be the same as the "New Idea" editor and normal forum editor? It currently does not provide the same Rich Text Editor options that we're used to (in the "New Idea," "New Post," "Reply Post"). But if you make a post/comment and go back and edit it, it will open it up in the response form that we're used to...with all the Rich Text Editor options, etc.
Make it easier to distinguis h between new ideas (posted recently) & ideas that are new to me
Status:
Duplicate
We recently launched Ideas on our Community, and while I have different nav / filter options (e.g. Hot Ideas, New Ideas, Top Ideas), labels, tags, and statuses, it's still hard for me to moderate...in terms of reading/reviewing all new ideas and comments.
One example would be that the "New Ideas" tab shows ideas that were most recently posted, but I may have already read them, so they aren't new to me. I would like to see something added that made it easier to distinguish what is new or "unread" to me. I think this could work a couple different ways..."New: <Insert Subject Line Here>" or a bolded subject line (similar to how new forum threads / threads with new activity are displayed in forum boards). I'm guessing that offering the Subject Only View for Ideas will help with this too, but what about folks that stay with the verbose / blog / digest view?
Having the comment box on all pages of an Idea is causing problems because people do not necessarily read the rest of the comments before posting. It's resulting in a lot of unnecessary repetition (especially since they also are having trouble finding the next page of comments).
Forgive me if this is not a new idea...
I believe the Lithium Forums should heva search universally available. I get complaints from customers saying they cannot locate the forum search. On the current version, the search box is only accessible on the front page of the forum.
Barnes and Noble customization is good - it shows the search box in all views in a header above the forum.
I've noticed that the H1 tags on the blog articles and Ideas post are attached to the names of the blogs rather than the individual articles.
On this post, for example, the H1 tag says "Suggest Your Ideas" rather than "Tailor H1 Tags on Blogs and Ideas". That's the same H1 tag as the board, and all the articles within it.
Since H1 tags are so important for SEO purposes, should the H1 tags on each article matched the title of the article?
Automatic Icon Resizer
Status: Future ReviewI've noticed lately that if a user decides to use a custom image for an icon, that the software does not automatically resize the image to fit within the maximum dimensions and to retain its width-to-length ratio.
This isn't a very important thing, but it can save a lot of hassle for users. I'll use an example that just happened to me here on the Lithosphere:
I wanted to use the custom image that I have now as an icon, so I uploaded it to a site and used the link (as is normal). Next the image was automatically set to 36x36 by the software, which then distorted it. In order to retain the properties of the image, I had to open up the image in an outside program, resize the longest dimension (in this case, the height) to 60 so that I could get the correct dimension for the other side. It really was a pain! ![]()
Current Functionality:
When you hyperlink text in an Ideas post or Ideas comment, it isn't underlined, so users don't see that something is hyperlinked unless they float their cursor over the text. Hyperlinked text appear like hyperlinked text in the forum boards, so I think it just happens on the Ideas solution. It's a bummer, because you go through the work of hyperlinking something and bringing the info to their fingertips and then it's hard to tell it's there.
Requested Functionality:
Make hyperlinked text in Ideas and Idea Comments look like it's hyperlinked, so it's easy for all users to tell that it's hyperlinked and not depend on them floating their cursor over the hyperlinked text. Probably not a huge functionality change...just brining it up to the industry standard.
Thanks,
Hi there,
I'm working to implement Lithium Ideas & trying to figure out how to configure it to meet our various business requirements...so you can guess why I'm here...I need to do something that's not currently possible.
Current Functionality: Create predefined list of labels and let users add their own freeform labels
Requested Functionality: Drill-down labels...create sub- or secondary level of labels associated with the top-level labels. The secondary level of labels wouldn't show unless you clicked on the top-level label and then it would display the secondary labels associated with that category.
Use cases: To use the Lithium product as an example, you could have "forums," "ideas," "blogs," "chat" as the top-level labels (probably would want something like "core" to address functionality that spans the entire product suite) and then have a secondary-level of labels that apply to specific areas of the product. So secondary level of labels for Ideas could be "statuses," "reporting," "labels", etc. ![]()
In my situation, I want to use a single instance of Lithium Ideas for our users and developers, so I'll link to Ideas from two places...in the customer site and in the developer site. Then I want to be able to drive the developers to developer-specific ideas, so when they click on "ideas", I could direct them to the "developer" (or whatever we would call it) label and they could click on secondary level labels on specific areas of our developer platform and tools.
I'm sure there's a lot in this idea that I'm not thinking about, so let me know what you think!
