Post it into the flow...
see it rise on its merits

0

View Only Solved Threads

Status: Comments Requested
by Trusted Contributor on 12-02-2008 02:11 PM

I wish I could filter a board or category to view only the solved threads.  Our users have asked for this and I think it would be a great way to get started on a 'Tribal Knowledgebase'.  It would quickly allow a user to view the questions and answers... Our Moderators could also use this when deciding what content to create/port into a Wiki.

 

I'm thinking an option within the  "Board Options" dropdown but... I'm open to placing a button or link elsewhere as well.

Comments
by Community Manager (Retired) Community Manager (Retired) on 12-03-2008 09:05 AM

Hmm, filtered views are an interesting idea. Typically we accomplish filtered results via message search today, which is possible to restrict to a board or category level.

 

For instance, at the top of many boards in the Lithosphere I've placed a link to a search URL which returns all the solutions in a particular board.

 

For instance, here's the link in for the Managing Your Community board:

solutions in this board

 

But that was manual for me to create in the announcement/description. An avialabel filter or view for users could make that easier.

by Lithium Guru on 12-12-2008 06:22 PM
One of the things we certainly want to improve this coming year is the user experience around finding solutions faster. I think enriching the existing search functionality to accomplish this would be the way to go.
by Lithium Guru on 12-12-2008 06:24 PM
Status changed to: Comments Requested
 
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