Post it into the flow...
see it rise on its merits

Automatic Private Message Upon Event (Like Rank Change)

Status: Implemented
by Community Manager (Retired) Community Manager (Retired) on 11-04-2008 11:29 PM

Imported from the Suggestion Box:

http://lithosphere.lithium.com/lithium/board/message?board.id=Suggestions&thread.id=45

 


Mark_Hopkins wrote:

I had an idea I thought I'd float here to get group reactions...

 

Suppose as part of the rank system, there would be a box in which a predefined congratulatory message could be entered by the admin.   There would be a check box to auto send the message to members upon rank achievement.

 

This would allow the community manager to tailor some messages geared toward certain behavior triggers that were met.  These might recognize ranks for being especially active in the community, or for the time investment in terms of logins & minutes online, or recognition based - kudos, or other legacy ratings.

 

The message could also call out some of the new permissions being bestowed ...

 

In short, it would be a way that members could receive some personalized private messages from the community recognizing them on rank / role changes and increasing the positive impact of the achievement without burdening the mods & admins with a lot email duties.

 

Thoughts?

 


Status: Implemented
Comments
by Advisor on 11-06-2008 12:36 PM
Great idea. It's not like people gain a rank every day. The potential for being seen as spammish is far outweighed by the positive aspect of acknowledging a user's ramp up to a new status/permissions, etc....
by Lithium Guru on 11-18-2008 01:22 PM - last edited on 11-18-2008 05:17 PM
Status changed to: Comments Requested
Great idea! Acknowledging users on their newly achieved statuses can be very encouraging and hence engage them further into the community. I would like to hear more thoughts on this idea.
Message Edited by manjeerap on 11-18-2008 05:17 PM
by Esteemed Contributor on 11-20-2008 02:59 PM

Hopefully others will continue to comment, but another way to make use of this is to deliver rewards in a controlled fashion.

 

For example, one might wish to provide e-coupons for a substantial discount on a future purchase to members who have achieved a particular rank. 

 

While there are other ways to do this, perhaps running a report and using email, that would be more likely to be seen as marketing spam, rather than delivery tied at the time of achievement.

 

Mark

by Valued Contributor on 08-12-2009 10:12 AM

Absolutely love this idea!!!

Even here on Lithosphere I only know I've changed a rank by chance......color, rank name...

How cool would it be to receive an email of congrats?

 

"Hey JohnnyJigsaw, you have just entered the 'Trusted Contributor' zone.

New rank, new color, new permissions.

This is our way of thanking you for your continued support and contributions to our community. As a perk you will now be able to upload videos into your posts and a new forum has become available to you. Enjoy :smileyhappy: "

 

Users love this stuff. Plus, unless they somehow 'stumble' upon that new forum or abilities...how will they know it's there?

 

LOVE IT LOVE IT LOVE IT

 

 

by Occasional Contributor jennyb on 10-01-2009 02:02 PM

Great idea!!  This would save so much time for the mods and congratulate & encourage continued activity. 

 

I can see where it could get tricky, but great idea!

by Lithium Guru on 01-22-2010 01:20 PM
Status changed to: Accepted
 
by Lithium Guru on 01-26-2010 04:23 PM
Status changed to: Implemented
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