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The Lithosphere: Member Guidelines

by Community Manager Community Manager on 09-04-2008 02:45 AM - last edited on 08-17-2009 03:34 PM

Welcome to the Lithosphere! The mission of this online community is to provide a peer-to-peer support channel for people cultivating enterprise communities on the Lithium platform. Enterprise communities are communities created by business organizations for their customers, partners or other enthusiasts.

 

While our community is aimed at Lithium customers and users, we welcome everyone with an interest in enterprise communities, as long as you observe these community rules:

 

  1. Be respectful. Respect people's time and attention by asking well-thought-out questions and sharing what you've learned so far in your experimentation or prior research. Respect people as individuals by keeping your tone positive and your comments constructive.
  2. Be relevant. Make sure your contributions are relevant to the mission of the community and to the specific forum or blog where you post. If you have a new question, start a new thread rather than interrupting a conversation. Solicitations are rarely relevant. If you have something you want members to join, participate in, or buy, ask us first.
  3. Keep your word. Don't post anything that would violate any contractual agreements (copyright, trade secret, or otherwise) or nondisclosure agreements to which you are a party.
  4. Protect privacy - yours and others'. Don't share anything about yourself or your organization that you would not want to see on a road-side billboard. Share your business email address if you wish, but don't post personal information-your own or anyone else's-including contact information or any content that you receive in one-to-one communications without the author's consent.
  5. Remember, this is user-generated content. You'll find plenty of good advice here, but remember that your situation, configuration, or implementation may vary from that of the individual sharing a solution. Some advice you find here may even be wrong. Apply the same good judgment here that you would apply to information anywhere on the Internet.

 

By using these forums you agree to follow these rules as well as the full Terms of Service for the Lithosphere Community. We thank you, and your fellow community members thank you. If you recognize any violation of these guidelines, please notify us within the community by choosing Report Abuse to Moderator from the message's Options menu, or if you have any questions about our guidelines, terms, or policies, please let us know.

 

The Lithium Logo and Lithium Employees

You will notice that some community members have a Lithium logo next to their names-this means they are Lithium employees. Like you, they are members of the community around Lithium products, and we encourage them to share their knowledge and opinions here. Keep in mind, though, that the Lithosphere is first and foremost a peer-to peer community and not a direct support channel, so if you have questions for Lithium, please contact your Customer Success Manager (if you are a Lithium customer) or a Sales Representative via this page (if you're not). They will be happy to help!

 

 

Edited by ScottD on 8/17/09 to fix formatting

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About the Author
  • Scott is a Client Services Engagement Manager at Lithium and the Community Manager for the Lithosphere community. In this role he helps enterprise organizations using social media to locate and engage their brand advocates and influencers to address real business challenges.
  • Paul is the Director of Customer Marketing at Lithium Technologies, responsible for customer engagement marketing, social media and Lithium's own community, the Lithosphere.