Growing Successful Communities

[#1]

Just getting ready to allow use of the image gallery. As I've shopped this around my company, 3 major questions and concerns have been raised.

1. Many of our newer users want to upload pics of screens or hardware to describe the problem they are having. This is the group that we generally would not trust, so how to create a solution so that they could upload images?

2. Method to make sure that inappropriatte images are not uploaded.

3. Make sure that they own the image and that we don't run into copyright concerns.

Thoughts?

[#2 · Accepted solution]

That was a tricky one for us also. Although it had to do with uploading images for use as avatars.

Same problem, different scenario.

Our workaround was to incorporate a 'terms of use' clause in the image gallery upload section.

Basically was some legal jargon saying that by uploading you have rights to the image and what not.

Of course, there is also the common sense clause...no graphic content, no porn, hate, slander...things of that nature.

Other than that....it's moderation of loaded images.

The report abuse or 'flag for moderator' in posts helps quite a bit.

Check with your CSM on the terms of use addition as it's a Lithium customization.

Hope this helps.

best of luck

-John

[#3]

Thanks for the feedback and suggestion. I submitted a case this morning to add a statement to the upload screen. I was using Facebook this morning to upload photo's and found that they use a very simple statement.

I certify that I have the right to distribute these photos and that they do not violate the Terms of Use.

[#4]

An additional statement/reminder on the upload page is a nice idea!

But all content users submit in the community should be addressed under the terms of service as well, including text, images, video, etc. If you have a visible link to your ToS/Guidelines on most pages, you are probably covered.